CRM Software

EnterpriseWizard Adaptive CRM Software

EnterpriseWizard Inc.’s flagship EnterpriseWizard suite of products is the emerging leader in Adaptive CRM technologies and combines the power and flexibility of traditional CRM systems with a guaranteed implementation time of just two weeks per department.

EnterpriseWizard has developed EnterpriseWizard as a complete CRM solution, which adapts easily to the specific needs of customers, integrates seamlessly with existing hardware and software systems, and is guaranteed for full production use in less than two weeks. This compares favorably with deployment times of three to 18 months for similar systems.

Incorporating proprietary Rapid Deployment CRM technology, EnterpriseWizard re-writes the rulebook for CRM deployment by offering fully adaptable Sales, Support and Marketing automation modules. Individual modules may be deployed in a single department in one week or less and customized by the business managers themselves, without the help of a team of consultants.

These award-winning solutions are made possible by a 3rd generation, 100% web architecture, based on J2EE for enterprise scalability and integration.

Designed for information-intensive companies of fewer than 3,000 employees, EnterpriseWizard CRM Software will be offered both for purchase and as a hosted service, with introductory pricing starting as low as $700/seat and under $45/month per seat, respectively. With full implementation/training services offered at a fixed price, EnterpriseWizard guarantees the system will be installed, customized and ready for production use with live customer data within two weeks, including training of the administrator and associated staff.

Siebel OnDemand CRM Software

Siebel CRM OnDemand brings to you what leading businesses around the world have come to expect from Siebel - the widest selection of CRM automation solutions for sales, marketing, and service organizations, all in a convenient, powerful, hosted solution.

With Siebel CRM OnDemand you can be up and running quickly-with no up-front IT investment. Siebel provides an easy-to-use, intuitive interface that your team will want to use every day to be more productive.

Plus, Siebel CRM OnDemand features built-in business intelligence, providing your organization with both real-time and historical analyses of key metrics enabling actionable insight.

Return on investment (ROI) is perhaps the key metric of any CRM solution. At the same time, ROI seems one of the most elusive business metrics to measure accurately. The truth is, achieving real ROI and business impact success doesn’t have to be complicated-and neither should your CRM solution.

It’s a proven fact that CRM can drive growth, profitability, and significant performance enhancements-in small and medium-sized businesses or the largest global enterprises. By automating sales, marketing, and customer service, any organization can rapidly deliver strategic value and measurable business impact. And the CRM choice of some of today’s most successful organizations is Siebel CRM OnDemand.

machResponse Email Management Software

machResponse is a cost-effective web-based e-mail response management system that simplifies, streamlines and speeds up the communication with clients and their customers.
Clients can route, track, and respond to high volumes of customer emails and Web form submissions. The system empowers you to achieve all of the following:
  • Distribute and track messages sent to generic email inboxes such as sales@, support@, info@ and direct them to the right person within your organization who can address the issue in the most effective and time efficient manner.
  • Easily Access the entire email history of any customer inquiry thus giving your employees access to accurate information that results in more personalized service for your customers
  • Improve customer satisfaction with faster responses and turnaround times. Delight your customers by significantly decreasing their waiting time and providing them with almost instantaneous feedback.
  • Gain management insight into customer trends and employee performance by generating stat reports on the productivity of your staff members or the entire department.

machResponse allows users to achieve time-savings and cost advantages over their competitors by taking advantage of the easy-to-learn and user-friendly interface, designed to provide quick response to their customers. The software is easy to scale with the growth of a client’s business. Invest in the future by getting an application that can be easily integrated with other CRM solutions.

machResponse have incorporated various design customization options that the merchant can easily operate to create the look and feel that best fits his company’s identity or pre-existing image.