Complaint management software is the tool that will help you to resolve customer queries faster, and more effectively, ensuring that you get to keep you customers happy, and coming back. Whatever your industry, you will gain a competive advantage by effectively managing communications with your customers.Action Software Systems has made available to prospective users a free trial of its latest comprehensive complaint management package ActionServiceSolo for businesses and organisations in any industry. The trial of the full system is for a single PC and provides all the features and functionality to effectively manage, resolve and analyse customer complaints both by companies and individual consumers. A network version is also available.

All companies are different, and have different working practices. We have made our software exceptionaly flexible so that it can be configured to suit the way you like to work. From county councils with their variety of different departments through organisations with a nationwide/regional structure, educational establishments, solicitors, accountants, manufacturing, retail,insurance companies, health clubs and indeed virtually all companies which wish to improve their customer care.

ActionServiceSolo is available as a Windows based application utilising the functionality of both MSWord and MSExcel. The package is very flexible allowing users to customise its many options to the specific requirement of their business.