AI-Reply is a leading provider of hosted web-based solutions for companies to enable them to manage and operate their business more efficiently. AI-Reply offer three products; CSHS – an online helpdesk system; WRTS – a website referral tracking system; and AIMS – an Asset and Inventory Management System.

CSHS is a complete online helpdesk system that streamlines the entire customer support process into a simplified and effective approach. It is easy to use, powerful, scalable, and has built in automated features to help increase your level of customer support.

When it comes to managing customer issues, most companies are at a loss and resort to their email accounts as a substitute for their helpdesk system. Most companies overlook the importance of having a good helpdesk system and the vital role it plays in delivering quality support to their customers. The flexibility and power of CSHS will streamline this process and give you an edge over your competitors.

AI-Reply’s Website Referral Tracking System (WRTS) tracks visitors to your site and helps you determine the cost effectiveness of your marketing campaign.

You can view comprehensive tracking reports showing how many visitors your campaign attracted, detailed information about every visitor, how many sales each campaign attracted and quickly identify your return on investment (ROI).

AIMS is a complete online asset and inventory management system designed to reduce unnecessary tracking expenditures and streamline auditing activities. It is easy to use and powerful enough to handle just about any type of equipment.