Cynergy Software – Active Ticket
Cynergy is really two products built from the ground up to be one effective Customer Service Software Solution, the way it should be. The Cynergy design and development team have been a HEAT Help Desk Service and Support Reseller for many years, and drew on those years of experience in the Help Desk Management Consulting Business to design and build the perfect Web Based Customer Relationship Management System that delivers:
Cynergy Active Ticket offers many unique features to streamline trouble ticket tracking and resolution for improved customer service.
Cynergy Active Ticket is one of the best full-featured help desk applications on the software market today. It’s an ideal solution for companies with more than one technician providing customer support to many users. Active Ticket offers many unique software features to streamline trouble ticket submission and improve customer relationship management.
Cynergy software easily tracks and manages customer and/or end-user emails and trouble ticket support requests. Create a ticket for an entire department or group, which results in saving time when assigning customer support requests.