Home Run Help Desk provides smart, well built products to meet your help desk needs. Whether you want to track trouble or service tickets within a workgroup, department, company or enterprise, we may have the product for you. Here are the products we currently offer:

Home Run Help Desk’s workgroup product for Microsoft Access comes in two different editions as described below. HRHD products come with 90-days free technical support!
The HRHD Full Edition product contains most of the features one needs for tracking and reporting on trouble tickets. It is available for a number of Microsoft Access versions, including those listed to the left.
The HRHD “EX” or Express Edition is comprised of a subset of features for tracking trouble tickets and is available at a bargain price. It is available in Access 2000 format only.

Home Run Help Desk Enterprise is HRHD’s help desk/work order tracking product aimed at mid-market companies and organizations that need ubiquitous access to a central database. This Web-based product is a three-tier application that uses Flash as the front end, ASP as the middle layer and SQL Server on the back end.
HRHDe is a three-tier enterprise call tracking system that is built using SQL Server 2000 on the back end, Active Server Pages as the middle layer and Macromedia Flash on the front end.