SchoolHelpDesk.net
SchoolHelpDesk is a web based help desk application installed on your network that is customizable for your environment. Below is a sample of some of the features:
With 5+ years of helpdesk history, the product can handle big school environments. But it is easy for small schools to use. So contrary to many of the other helpdesk solutions out there, SchoolHelpDesk has a lot of muscle under the hood for when you need it in the future. So don’t let inexpensive pricing fool you, this is powerful software.
The software is installed at your school (typically one installation per district) so you control the server cost.
With a low annual fee, SchoolHelpDesk will pay for itself in less than month. Users help themselves, which is better use of everyone’s time. After you get your self help tailored to your users, you can expect 80% of tickets to be resolved by the user … so you can do more with less! If you depend on outside contractors to fix problems, then the simple task of organizing the problems in one place for them to know what the problem is will save them time … and save you money.