WonderDesk is a fully automated web based help desk software solution. It is a Perl CGI script that easily installs on your web server and enhances the communication between your company and your customers, keeping you organized and efficient. No software is needed for your customers or technicians. It’s 100% web browser based. Replace your support email link with the WonderDesk, and say goodbye to that messy email inbox and support requests that fall through the cracks.

The WonderDesk help desk software solution keeps your customers happy for many reasons. Throughout the duration of each support request, they are notified via email each step of the way. At any time, they can log back in and check the status or update their support request. They can also work one on one with the technician that is assigned to the support request. With the latest WonderDesk SQL, you can let your customers and technicians decide if they want to use the web interface or email.

The WonderDesk can be installed on almost any web server. On top of that, you can pick from five different databases: flat file, MySQL, Microsoft SQL, Oracle, and PosgreSQL! And of course, since it’s fully web based, customers and technicians can use almost any computer with a web browser.

The WonderDesk is fully customizable as well. You can modify the appearance, images, and text via the web based template editor. Pricing is low, simple, and up front. There is a low cost, one time purchase. No hidden fees, and it’s all clearly visible on the WonderDesk site.