WWD Help Desk Pro is a fully customizable Help Desk System. As a 100% web based solution, no additional software is required – you just install the application on your server and your staff and clients can access it immediately from anywhere in the world with an Internet connection.

Although the software installs as a tech support system, the questions are easily modified to support any needs, making WWD a highly customizable solution for any business. The software features a clean, simple layout so that you can focus on support issues, and not just how to run the help desk.

WWD Help Desk can be instructed to email support staff when a new ticket is received or opened, based on either location or problem type. This ensures that the right person is always aware of the right tasks.

WWD Help Desk runs on Windows NT 4.0 or above, and uses a self-contained Microsoft Access Database, which is fully compatible with SQL and Oracle.