Defect Manager is a professional grade bug tracking system.

Defect Manager tracks, bugs, defects, calls, tasks and enhancements through the complete software development life cycle. From requirements through field deployment. An invaluable system for management, software development, quality assurance, and technical support. The integrated call tracking capabilities of Defect Manager make it very easy to track your own company’s issues, your clients and partners.

Defect Manager is a Windows and Web based system. You can choose to install the product on your servers, or we can host the system on our servers. Either way, you have the flexibility that you need to manage today’s complex development organizations, at one low price. Defect Manager Web is built upon AJAX technology, the same technology that powers world-class applications such as Google maps and GMail.

Defect Manager supports Oracle, SQLServer, and Access databases. You have already made large investments in these databases. Preserve and leverage that investment with Defect Manager.

Defect Manager’s eTechSupport component is an out-of-the-box solution for your clients to report and track their own issues. They can report, review, and annotate their bugs, add screen short and other issue related documentation. The built-in knowledgebase provides a self-help environment for your clients resolve their own issues. eTechSupport works 24 x 7, so you don’t have to. eTechSupport is included for free with Defect Manager.